Select your font size  A  A  A 
 
about us products & services consulting & support news & events contact us
You can't be there all the time - but if you partner with Transparen, then you'll have a useful team of cooperative and highly skilled technical support people behind you, so if you take an hour off, your clients will still be supported.

Added Value Tech Support Plans for Entrepreneurs and Computer Support Consultancies - Nunavut

print this article 
 

Entrepreneur system administrators of the world, we feel your pain, and we want to help. Tech support operatives engaged in solitary missions to provide unlimited or 24h support to clients may at times feel extraordinary fatigue and unrest, due to the gravity of the commitments they have made. Even providing full coverage during regular business hours may be impractical, when meetings pull you out of the city, family emergencies happen, or vacation time arrives.

Who is this for

This is for lone-operator system administrators who have taken on large tech support contracts, where having insurance is important enough to mention, and where the client really cares that the service is provided in a timely and consistent manner, and who would like to feel reassured that no matter what happens, a team of technical support personnel are ready on standby to help the client.

What you receive

  • The big-business capability of offering true 24 hour per day tech support branded to your business
  • An optional toll-free 1-888 number branded to your business with an answering service and live tech support
  • Remote tech support service component is added to your business website, and branded as your business, but you do not have to worry about administering it or providing any staff

How you pay

  • For ongoing clients, there is a small monthly fee per computer
  • For the toll free number, there are nominal monthly fees and a per-minute connection fee
  • For random clients, fees are collected by our staff, and you share the profits

Next Steps

Most Recent Website and Regional Updates

 Timing Upgrades - Factors Affecting Time Between Purchases for Tech Toys
It is possible to understand client purchase decisions by performing a regression analysis. By forming strategies based on the results, companies can optimize strategic programs to maximize profits.
 
 Personal Shopping Assistants - Turning the Table Against Merchant Databases
Consumers can use technology to watch the merchants who already have been watching them. But to do this, they need a champion.
 
 Operations Research
Links to pages related to Operations Research, which is the methodical study of how to do things better.
 
 Operations Research: Avoiding the Taint of Corporate Espionage
A $200M corporate espionage lawsuit against Westjet uncovers the possibility that Operations Research firms may not fully protect client data. A mechanism is suggested to ensure two competitors do not share the same Operations Research team.
 
 Reviewing the Audit of Management Consulting Engagements in Government
Review of Audit of Management Consulting Engagements in Government (2000/01 Report 4), as well as the 2002 and 2003 follow-ups from the Office of the Auditor General of British Columbia.
 
 Competition in Content Distribution Raises Value of Creativity
Content distributors facing competition on all sides turn to creative types for product differentiation. Using stable cash flow, distributors might acquire creative teams. Instead, a risk mitigating joint venture alternative is proposed.
 
 Adaptive Management
How the Forest Practices Branch of the British Columbia Ministry of Forests describes Adaptive Management, with links to further information about business process optimization.
 
 Macintosh Technical Support
Transparen provides remote technical support for Macintosh, Apple, iBook, and PowerBook.
 
 Linux-based Web Service Solutions
Integrate disparate systems using Web Services, where such services are available in other than XML.
 
 Save Money With Thin Clients on Linux
Advantages of using Linux to provide thin inexpensive desktops or kiosks.
 

Google
 
Web transparen.com

Contact Information

Related Information

Linux and Open Source Strategy and Support
Linux provides strategic advantages and unlocks valuable new opportunities to integrate information inflows and outflows.
Remote System Administration
A master system administrator can manage hundreds of computers with ease, which means that companies with 20-30 computers and a full-time system administrator are not fully utilizing this individual's core strengths.
Finding MySQL Databases in Lost+Found
MySQL MYD and MYI and FRM files store the table name in the file name. What if the file names are lost due to hard drive partition table corruption? Transparen can help.
IT Support, System Administration and Data Recovery Prices
Transparen's service goes all the way to the most difficult tasks that other companies cannot complete.
Data Recovery Price Phone Call Scripts
If the drive is malfunctioning - send it directly to people who have invested in knowing what to do (i.e. Transparen). Do not gradually upgrade from the lowest quality service to the highest quality service - this diminishes the chance of success.
Octel and SCO X.25 Integration Troubleshooting in Toronto Ontario
Transparen's UNIX team can assist with a variety of networking and telephony issues having to do with Octel integration, X.25 networking, SCO UNIX troubles, and Ingres db recovery.
SCO or System V or SCO OpenServer Custom Server Tech Support
Many large organizations have legacy servers which have been in service for over 10 years, and no one is left with the expertise to fix problems when they occur. Near the end of their service lives, these servers will require support sooner or later.
Building a Service-Oriented Technology Consulting Company
Imagine calling a tech support line and reaching a human being - not a scripted one - who could solve your tech support issue on the spot.
High Availability vs. High Uptime
Availability is easier to manage than uptime, because uptime has to do with one computer, which might fail, whereas availability has to do with the service, which might be spread across many computers, networks, and power grids.
Transparen's Experience in Web Hosting
Web hosting applications often require extreme uptime. Server hardware comprises one part of how to obtain this level of uptime.
System Administration Computer Support
Transparen works closely with qualified clients to develop robust system administration procedures to minimize downtime, emergency response times, and costs...
Computer Support and Repair Shop Partnership Program
Computer support and repair shops can obtain better profitability by concentrating on what they do best. Perhaps it is selling, and perhaps it is service. Perhaps it is both.
Overnight and 2-day Computer Repair
April 2006 - Transparen Corporation, based in Surrey BC, launched GVRD-wide computer repair service with FREE pickup and drop-off of computers, overnight service, and two-day service. Ideal for business or individuals.
The Importance of Backups - Why Not To Rely On Data Recovery
Keep regular backups. Keep regular backups. Keep regular backups. Keep regular backups. Keep regular backups. Keep regular backups. Keep regular backups.
Data Recovery for System Administrators and Technical People
System administrators, don't send data recovery jobs to $400/job companies - they concentrate on the 88% of jobs that are super easy, that you could have done yourself. Transparen concentrates on the other 12%, and provides 90% success rate in 3-5 days.
   
 
E C M | © 2003-2007 Transparen Corp.      

Standardized Services: Data Recovery Service / Creative Services / Premium Web Hosting Services / System Administration Tech Support Services
Recent Projects: Full-Service Mortgage and Financing Company / System to manage flights from Vancouver to Tofino / Photo exchange verification service
Our Vancouver BC Server Proudly Hosts: automated parking and revenue control systems, leafside lane at southlands, cost effective alternative power sources, the photo genie, pacific forage bag supply, sunburst medical, neosonic design, roger mahler photography - passionate, intriguing, desirable, the connection between east and west, affordable flights to victoria and tofino, low interest mortgage brokers in vancouver, richmond, surrey, toronto, mortgage brokers in calgary
Arctic Bay, Arviat, Baker Lake, Bathurst Inlet, Cambridge Bay, Cape Dorset, Chesterfield Inlet, Clyde River, Coral Harbour, Gjoa Haven, Grise Fiord, Hall Beach, Igloolik, Iqaluit, Frobisher Bay, Kimmirut, Lake Harbour, Kugaaruk, Pelly Bay, Kugluktuk, Coppermine, Pangnirtung, Pond Inlet, Qikiqtarjuaq, Rankin Inlet, Repulse Bay, Resolute, Sanikiluaq, Taloyoak, Spence Bay, Whale Cove, * Bernard Harbour (PIN-C), on the mainland * Bray Island (FOX-A) * Brevoort Island (BAF-3) * Broughton Island (FOX-5) * Byron Bay (PIN-4) * Cambridge Bay (CAM-MAIN) * Cape Dyer (DYE-MAIN), on Baffin Island * Cape Hooper (FOX-4) * Cape Mcloughlin (CAM-5A) * Cape Mercy (BAF-2) * Cape Peel West (PIN-EB) * Cape Young (PIN-2) * Clifton Point (PIN-B) * Clinton Point (PIN-1) * Croker River (PIN 1BG) * Dewar Lakes (FOX-3) * Durban Island (FOX-E) * Edinburgh Island (PIN-DA) * Ekalugad (FOX-C) * Gjoa Haven (CAM-CB) * Gladman Point (CAM-2) * Hall Beach (FOX.MAIN) * Harding River (PIN-2A) * Hat Island (CAM-B) * Jenny Lind Island (CAM-1) * Kangok Fjord (FOX-CA) * Keats Point (PIN-1BD) * Keith Bay (CAM-E) * Kivitoo, (FOX-D) * Lady Franklin Point (PIN-3) * Lailor River (CAM-FA) * Loks Land (BAF-4A) * Longstaff Bluff (FOX-2) * Mackar Inlet (CAM-5) * Matheson Point (CAM-C) * Nudluardjuk Lake (FOX-B) * Pelly Bay (CAM-4) * Resolution Island (BAF-5) * Ross Point (PIN-D) * Rowley Island (FOX-1) * Scarpa Lake (CAM-F) * Shepherd Bay (CAM-3) * Simpson Lake (CAM-D) * Sturt Point (CAM-A3A) * Alert * Ennadai, at Ennadai Lake * Eureka, on Ellesmere Island * Fox Five * Isachsen, on Ellef Ringnes Island * Jericho Diamond Mine * Little Cornwallis Island * Lupin Mine * Nanisivik (), on Baffin Island * Craig Harbour, on Ellesmere Island * Dundas Harbour, on Devon Island * Nuwata, on Baffin Island * Padlei, on the mainland * Tavani, on the mainland * Umingmaktok (Umingmaktuuq , formerly Bay Chimo), on the mainland * Wager Bay, (Ukkusiksalik ) on the mainland